Frequently Asked Questions

Everything You Need to Know

From first consultation to full garden installation — answers to the questions Oklahoma homeowners ask most.

Getting Started Services & Pricing The Installation Process Oklahoma-Specific Gardening AI Tools Payments & Policies

Getting Started

Services & Pricing

The Installation Process

Oklahoma-Specific Gardening

AI Tools

Payments & Policies

Still have questions?

Call us at (405) 388-8387 or send us a message — we respond within one business day.

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Everything You Need to Know

Getting Started

How do I get started with gardenassistant.ai?

Do I need to know anything about gardening before contacting you?

What areas of Oklahoma do you serve?

Do you charge a travel fee?

How far in advance should I book?

What is included in the $295 consultation?

Can you work with existing gardens?

Can you help with rural or large properties?

Services & Pricing

What garden types do you install?

How are your garden packages priced?

What's included in a garden package?

Can I customize a package?

Do you offer ongoing maintenance?

What is the Starter Garden Bundle?

Do you offer a discount for multiple services?

Is the consultation fee applied toward installation?

What if I just need advice, not installation?

Do you offer gift certificates?

The Installation Process

What happens on installation day?

How long does a typical installation take?

Do I need to prepare anything before the installation crew arrives?

What happens at the one-day check-in and one-week follow-up visits?

Do you remove existing plants or grass before installing?

What if I need to reschedule?

Oklahoma-Specific Gardening

What hardiness zone is Oklahoma City / Norman?

Oklahoma soil is very clay-heavy. Can you still install a garden?

When is the best time to plant in Oklahoma?

What plants do you recommend for Oklahoma's hot summers?

Do you help with drought-tolerant or water-wise gardens?

Can you help me attract monarch butterflies and pollinators?

Why should I choose native plants?

Do you use organic methods?

AI Tools

What is the Garden Identifier tool?

What is the AI Garden Designer?

Who is Sage?

Are the AI tools free to use?

Payments & Policies

What payment methods do you accept?

Are your prices fixed or estimates?

What is your cancellation policy?

What's your refund policy?

Do you offer a plant guarantee?

Is there a contract for maintenance plans?

Do you offer payment plans?

Still have questions?